Support & fixesContract lane 01
Stability fixes, broken-flow repair, service email threading, operational cleanup.
Verified deliveryVerified
CRM improvementsContract lane 02
Opportunity status updates, reporting repair, self-healing opportunity-number support.
Verified deliveryVerified
Proposal EngineContract lane 03
Service workbook recognition, option handling, LOI language, scope and notes fields deployed.
Verified deliveryVerified
Service DashboardContract lane 04
Ticket routing and buckets, reply threading, calendar filtering, support workflow improvements.
Verified deliveryVerified
CMS & pricingContract lane 05
Sponsorship margin flow, linked LED pricing behavior, product-spec extraction.
Verified deliveryVerified
PDF & Excel exportsContract lane 06
Workbook synchronization, display-cost corrections, AJP bid-form output path.
Verified deliveryVerified
Training & handoffContract lane 08
Role-based Academy, workflow tracks, FAQs, guided learning, and reusable reference content.
Verified deliveryVerified
AI & automationContract lane 07
ANC-specific operational assistance, request routing, reporting automation, and data support.
Migration supportContract lane 09
Software-side planning and support remains available when migration is placed on the priority list.
Ready when prioritizedReady
Maturity key: full bar = verified delivered evidence; violet bar = active delivery; amber bar = available contract capacity awaiting an ANC priority decision. It is not a billing calculation.